We are always on hand to support our customers with any problems. Simply contact us on 01553 773362 or via email at info@sewingmachineworld.co.uk and we will do our very best to help you. 

Alternatively under our return to base warranty, we can arrange for the machine to be collected from you *with all original packaging* and returned to us by our courier. Any warranty work will be carried out completely free of charge and your machine returned promptly to you. 

Please visit our warranty terms for more information.